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Conversations

Track ongoing communication across chat, SMS, email, calls, and social channels.

Total conversations

26

Real conversation records

Active

2

Open communication threads

Needs reply

24

Needs owner or AI response

Escalated

0

Requires elevated attention

Conversation inbox view

These conversation records now come from the unified backend records layer rather than seeded demo threads.

Create test conversation

Create a real contact, linked conversation, and first event from the web app.

Recent conversations

These conversation records are now sourced from the backend conversation model.

Alex

Needs replyMedium priority

Channel

call

Owner

AI Agent

Updated

May 14, 2:23 AM

Service area: social media Goal: get more leads Follow-up reason: interested in social media services to generate more leads Notes: Caller wants help with social media to drive more leads. Source call: CA1a1220a022fe586894bb70e2b5285786

Service area: social media Goal: get more leads Follow-up reason: interested in social media services to generate more leads Notes: Caller wants help with social media to drive more leads. Source call: CA1a1220a022fe586894bb70e2b5285786

Alex

Needs replyMedium priority

Channel

call

Owner

AI Agent

Updated

May 14, 1:48 AM

Service area: social media, Google Ads Goal: help with social media and Google Ads to get more leads Follow-up reason: social media and Google Ads support Source call: CAabd09dde9c25d47925f0352b48e7faa4

Service area: social media, Google Ads Goal: help with social media and Google Ads to get more leads Follow-up reason: social media and Google Ads support Source call: CAabd09dde9c25d47925f0352b48e7faa4

Alex

Needs replyMedium priority

Channel

call

Owner

AI Agent

Updated

May 13, 12:10 PM

Inbound call captured by AI agent.

Caller requested follow-up.

Jane

Needs replyMedium priority

Channel

call

Owner

AI Agent

Updated

May 13, 12:42 AM

Inbound call captured by AI agent.

Caller requested follow-up.

Alex

Needs replyMedium priority

Channel

call

Owner

AI Agent

Updated

May 13, 12:40 AM

Inbound call captured by AI agent.

Caller requested follow-up.

Alex

Needs replyMedium priority

Channel

call

Owner

AI Agent

Updated

May 12, 10:13 PM

Inbound call captured by AI agent.

Caller requested follow-up.

Lorena Fernández

Needs replyMedium priority

Channel

call

Owner

AI Agent

Updated

May 12, 7:29 PM

Inbound call captured by AI agent.

Caller requested follow-up.

Alex

Needs replyMedium priority

Channel

call

Owner

AI Agent

Updated

May 12, 11:34 AM

Inbound call captured by AI agent.

Caller requested follow-up.

Alex

Needs replyMedium priority

Channel

call

Owner

AI Agent

Updated

May 12, 11:29 AM

Inbound call captured by AI agent.

Caller requested follow-up.

Julian

Needs replyMedium priority

Channel

call

Owner

AI Agent

Updated

May 11, 11:45 PM

Inbound call captured by AI agent.

Caller requested follow-up.

Jane

Needs replyMedium priority

Channel

call

Owner

AI Agent

Updated

May 11, 9:26 PM

Inbound call captured by AI agent.

Caller requested follow-up.

Jane

Needs replyMedium priority

Channel

call

Owner

AI Agent

Updated

May 11, 9:07 PM

Inbound call captured by AI agent.

Caller requested follow-up.

Alex

Needs replyMedium priority

Channel

call

Owner

AI Agent

Updated

May 11, 9:05 PM

Inbound call captured by AI agent.

Caller requested follow-up.

Mario

Needs replyMedium priority

Channel

call

Owner

AI Agent

Updated

May 11, 2:26 PM

Inbound call captured by AI agent.

Caller requested follow-up.

Mario

Needs replyMedium priority

Channel

call

Owner

AI Agent

Updated

May 11, 11:58 AM

Inbound call captured by AI agent.

Caller requested follow-up.

Alex

Needs replyMedium priority

Channel

call

Owner

AI Agent

Updated

May 11, 11:53 AM

Inbound call captured by AI agent.

Caller requested follow-up.

Alex

Needs replyMedium priority

Channel

call

Owner

AI Agent

Updated

May 10, 1:22 PM

Inbound call captured by AI agent.

Caller requested follow-up.

Inbound call

ActiveLow priority

Channel

call

Owner

AI Agent

Updated

May 9, 5:43 PM

Inbound call captured by AI agent.

Caller requested follow-up.

Anthony

Needs replyMedium priority

Channel

call

Owner

AI Agent

Updated

May 8, 8:07 PM

Consultation for Google Ads and social media ads.

Consultation for Google Ads and social media ads.

Peter

Needs replyMedium priority

Channel

call

Owner

AI Agent

Updated

May 8, 8:04 PM

Consultation requested about Instagram, Facebook, and Google Ads services.

Consultation requested about Instagram, Facebook, and Google Ads services.

Pedro

Needs replyMedium priority

Channel

call

Owner

AI Agent

Updated

May 8, 8:01 PM

Caller wants a quote on Google Ads and getting started with building an online presence.

Caller wants a quote on Google Ads and getting started with building an online presence.

Rolando

Needs replyMedium priority

Channel

call

Owner

AI Agent

Updated

May 7, 7:56 PM

Follow-up about social media ads pricing.

Follow-up about social media ads pricing.

Mario

Needs replyMedium priority

Channel

call

Owner

AI Agent

Updated

May 7, 12:07 PM

Google Ads consultation

Google Ads consultation

Alex Wong

Needs replyMedium priority

Channel

call

Owner

AI Agent

Updated

Apr 17, 7:02 PM

Caller requested a callback from the listing agent.

Caller requested a callback from the listing agent.

8792 Northwest 176 Street, Miami, Florida 33018

Needs replyMedium priority

Channel

call

Owner

AI Agent

Updated

Apr 17, 7:02 PM

Caller requested a callback from the listing agent.

Caller requested a callback from the listing agent.

Alex Wong

ActiveMedium priority

Channel

call

Owner

AI Agent

Updated

Apr 17, 2:41 PM

Asking aboput a quote for jsjhfjfhksjhfkjhd

Hi,I want more info.